Management
- Scott – Managing Director
- Andrew – Practice Manager
- Rachel – Central Services Manager
- Sue – HR Support Manager
- Alex – Quality improvement & Transformation Lead
- Vicky – IT & Finance Manager
- Lauren – Engagement & Communications Officer
Reception team
The reception team are the people you speak to when you phone to make an appointment. They also provide our front desk and repeat prescriptions services, along with processing test results, dealing with requests for reports, forms and examinations, registering new patients, medical records and dealing with incoming post.
We have a team of 4 receptionists here to help you with your queries.
- Sharon – Office Manager
- Alexandra
- Desyre
- Catherine
- Rujina
Central administration team
Some of our administration tasks are done by a central administration team for all of our three practices (New Bank Health Centre, The Whitswood Practice and The Robert Darbishire Practice). The central administration team are responsible for calling in people for some reviews and procedures (e.g. annual reviews for diabetes or heart disease) and referrals.
- Marie-Louise – Central Admin Manager
- Rebecca
- Caroline
- Grace
- Karen
- Masyitah
- Thaslima
Support team
- Bethany – Quality Support Officer
- Natalie – Quality Support Officer
- Debra – Finance Assistant/Complaints Officer